Yes, we ship all over the world!

Orders will be shipped within 1-5 working days.
The logistics time depends on where you order from:

• USA & Canada: 5-10 days working days
• UK: 4-9 days working days
• Italy：5-8 days working days
• Rest of Europe: 4-10 working days
• Spain: 5-8 days working days
• Central & South America: 8-15 days working days
• Australia & Asia: 5-10 days working days
• Rest of the world: 5-15 days working days

Worldwide Shipping:

• Orders under $25 have a standard shipping fee of $4.99
• Orders over $25 have FREE standard shipping
• Express shipping options are available at checkout.

We use all major carriers, and local courier partners.

Once your order is shipped, we will provide a tracking number. You can use this number on the courier's website to track your package in real time.

If you have a shipping issue or your order status is not updating, please contact support@emonarod.com and we will be happy to help you.

Shipping delays can be caused by various factors, such as weather, holidays, or issues with the courier. We will make every effort to ensure your order arrives on time and keep you updated on its status.

If your order has not been shipped yet, we can help you change the shipping address. Please contact customer support as soon as possible to make the change.

Our garments are designed with a relaxed, gender neutral silhouette. We recommend referring to the size guide provided on each product page for detailed measurements. If you prefer a more fitted look, consider sizing down. For a more oversized feel, you may choose to size up.

We carefully select soft, skin friendly fabrics that balance comfort and structure. Fabric composition is listed on each product page for transparency. Our focus is on breathable materials that provide lasting comfort for everyday wear.

To maintain the quality, shape, and color of your garment, we recommend washing in cold water on a gentle cycle and air drying when possible. Avoid bleach and high heat to preserve the fabric’s integrity.

Some pieces may be restocked, while others are released in limited quantities. If an item is currently unavailable, we recommend signing up for restock notifications on the product page to stay informed.

Many of our garments are designed with a relaxed, gender inclusive silhouette. However, fits may vary depending on the collection or specific style. We recommend reviewing the product description and size guide on each item page for detailed fit information.

Slight color variations may occur due to lighting during photography, screen display differences, or the garment’s washing and dyeing process. These subtle differences are a natural part of the production process and do not affect quality.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, Amazon Pay, Diners Club, and Discover, along with other supported local payment methods.

Only one discount code may be applied per order.

Order confirmation emails are sent automatically after checkout. If you do not see it, please check your spam or junk folder. If it is still missing, feel free to contact us and we will assist you.

If you need to cancel or make changes, please contact us as soon as possible. Once the order has been shipped, we are no longer able to cancel or modify it.

Orders are typically processed within one to three business days. You will receive a notification once your order has been prepared for shipment.

If your order has not yet been shipped, we may be able to update the shipping address. Please contact usas soon as possible or email us atsupport@emonarod.comto request any changes. Once the order has been shipped, the address can no longer be modified.

Products that are damaged due to customer-related reasons and not caused by natural defects are not eligible for return.
To be eligible for a return, the product must be unused and in its original packaging, unopened and undamaged.
For more details, please refer to ourReturn and Refund Policy.

Once we receive the returned item and confirm it meets the return conditions, the refund is usually processed within1-7business days.

We are committed to ensuring every garment meets our highest quality standards. During transit or handling, items may occasionally be affected.

If you receive a faulty or damaged product, please contact us at support@emonarod.com or through our online customer service, and provide clear photos of the issue along with your order number.

All items are guaranteed against manufacturing defects. Defective products may require inspection prior to a refund or exchange, which may involve returning the item to our Returns Center.

Return shipping costs are the responsibility of the customer and are non refundable.

To ensure a smooth return process, we recommend contacting our customer service team first for confirmation. We will provide return instructions and the return address.

This situation is generally unlikely to occur. However, if you receive a product that does not match your order or if the wrong item was sent, please contact our customer support team. We will arrange a return or exchange for you.